Retire leaves the user's personal data on the device. If you want to remove stale devices immediately, use the Delete action instead. The device still shows up in Intune until the device checks in. Removal happens the next time the device checks in and receives the remote Retire action. The device is removed from Intune management. The Retire action removes managed app data (where applicable), settings, and email profiles that were assigned by using Intune.

If the device is on and connected, the Wipe action propagates across all device types in less than 15 minutes. If you want to remove the data plan from the device when you wipe the device, select the Also remove the devices data plan. In some configurations, this action may leave the device unable to reboot.įor iOS/iPadOS eSIM devices, the cellular data plan is preserved by default when you wipe a device. This option will keep trying to reset the device until successful.

The Wipe device, and continue to wipe even if device loses power option makes sure that the wipe action can't be circumvented by turning off the device. OEM-installed apps (store and Win32 apps) Mobile device management (MDM) enrollment User-installed apps (store and Win32 apps) Machine state (domain join, Azure AD-joined) If this option is selected, the following will apply: Retained during a wipe In the pane that shows the device name, select Wipe.įor Windows 10 version 1709 or later, you also have the Wipe device, but keep enrollment state and associated user account option. Select the name of the device that you want to wipe. Sign in to the Microsoft Intune admin center. The method that 'Wipe' uses to remove data is simple file deletion, and the drive is BitLocker decrypted as part of this process. MDM policies will be reapplied the next time the device connects to Intune.Ī wipe is useful for resetting a device before you give the device to a new user, or when the device has been lost or stolen. The Retain enrollment state and user account option is only available for Windows 10 version 1709 or later. To create a User Enrollment profile: Set up iOS/iPadOS and iPadOS User Enrollment The Wipe action is not available for iOS/iPadOS devices enrolled with User Enrollment.

Macos erase process has failed